Aeromexico Flight Cancellation Policy and Charges

Wait, you had some plans for the coming days and have already made a flight pre-booking. But now, is there anything bothering you? Or some plans change, and you want to cancel your Aeromexico flight. Then, you are at the right place because this comprehension might help you well. Since reservation cancellation is something crucial, there are specific guidelines followed by Aeromax Airlines to ensure that no inconvenience is caused to passengers. Now, you must be wondering what sort of guidelines these can be, right? So, keep reading the following, and you have a better idea of the Aeromexico cancellation policy that might prove to be a savior for you later. Here it goes!

An Overview of Aeromexico Cancellation Guidelines

Before anything goes ahead, it is vital for you to have a look at this policy for your overview. This is something important because you never have any idea when you will land in any typical situation like flight delays or missed flights. However, if you know the cancellation policy, then it is possible for you to make a quick and suitable decision. In such scenarios, the cancellation guidelines come into play. 

Other than this, here are specific additional pointers you must know about the cancellation policy and they are:

1. If you place your request for flight cancellation within 24 hours, then there are no additional cancellation charges and you get your money back regardless of the travel class. 
2. For the basic fare tickets, the airline’s cancellation policy does not allow flight cancellation. 
3. For passengers who have Aeromexico refundable reservations, then they can cancel their flights without any cancellation charges. 
4. Besides this, passengers with class and comfort fare reservations can apply for flight cancellation requests by paying the cancellation charges. 

What is 24- Hours Aeromexico Cancellation?

You might be surprised to know that there is an Aeromexico 24 hour cancellation policy for passengers who make their original flight reservations within 24 hours. All these guidelines allow you to cancel the flight reservations for free of charge. You will get the full money refund back to your accounts according to the mode of payment. However, the total timeline is around seven business days for the refund amount to reflect on your accounts. 

Here’s How to Cancel an Aeromexico Flight

If you think canceling a flight for Aeromexico would take a lot of time, then you are wrong. It is relatively quick and straightforward! You can visit the airline office or cancel the reservation through the airline’s official website. Hence, to know the complete procedure, have a look below:

1. Offline Mode

To confirm a flight cancellation in offline mode, all you need is to either visit the Aeromexico Airline’s office or call them. The steps are:

• Reach the airline counter at the airport or call 1-800-237-6639
• If you call the airline executive, then select the language your comfortable to talk. 
• Then, provide all the necessary information like user name, ticket ID, arrival and departure city, and other information.
• Share your payment mode to pay the cancellation charges, and it is done. 
• Finally, you will receive a confirmation email with all the details of your flight cancellation. 

2. Online Mode

In online mode, you neither need to visit the airline office nor have to speak to the airline officials to cancel your flight. You simply need to scroll through Aeromexico’s official website and complete the procedure independently. Just follow these steps, and it is done:

• First of all check the booking confirmation email to know your six-character confirmation code. 
• Then, open the Aeromexico official website and go to the passenger’s date finder. 
• Enter your last name on the “Manage My Booking” page and click on the “Change or cancel trip.”
• Choose the passenger segment or flight to be canceled. 
• Now, it is time to review Aeromexico Airlines cancellation policy to avoid any type of confusion. 
• You will be directed to the “Flight Refund Cancellation” value offered by the airline and click on the “Confirm my Cancellation” button. 
• Once the process is over, you will receive a confirmation email with the details. 

About the Aeromexico Cancellation Charges

Talking about the cancellation charges, the final amount would depend on when the flight cancellations are made or requested by Aeromexico Airlines. You must pay a cancellation fee if you cancel a flight after 24 hours of reservation.  According to the Aeromexico flight ticket type, the amount depends on whether the passengers will get an Aeromexico flight cancellation refund or a credit voucher. You will get this voucher, valid for about a year from the date of issue and you can redeem it for the coming flight reservation. 

Aeromexico Cancellation Guidelines for Non-Refundable and Refundable Tickets 

The Aeromexico flight cancellation policy for refundable and non-refundable flight reservations depends on the different scenarios. This policy includes:

1.  All the non-refundable tickets are not labeled to acquire any refunds once the risk-free timeline is over. 
2. Aeromexico Airlines provides a free-of-cancellation till the risk-free period ends. 
3. The point includes that you will get a complete refund cost if you buy a premium or flexible reservation ticket. 
4. Additionally, you are penalized when you cancel your refundable or non-refundable tickets just three days before the scheduled departure time. 
5. You can expect a compensation amount if the cancellation is done by Aeromexico Airlines. 

Aeromexico Flight Cancellation Guidelines for Different Travel Class

Other than this, there is an Aeromexico Airlines cancellation guideline for the different types of tickets, and that would depend on the cabin class. You can look over the following pointers to find the relevant information. It goes as!

1. First Class

The first-class passengers receive complete refunds for canceling their refundable tickets. Additionally, if you make any changes to your reservation, then you have to pay a fine for all the services of cancellation. 

2. Basic Economy Class

The Basic Economy Class passengers can buy only non-refundable tickets for Aeromexico’s Economy flight. If you need to cancel your flight, you have to consider paying for a refundable flight for any such circumstances. You will be levied $200 as the final cancellation charge for an Aeromexico Airlines Economy flight ticket. 

3. Business Class

An Aeromexico Business class reservation allows you to make a limited amount of changes to your reservation. Relax; there are no applicable charges if you cancel the flight within 24 hours of booking. But if you cancel after 24 hours, then you will have to pay about $200 as a fee for the cancellation. 

How to Get Compensation for Unavoidable Aeromexico Flight Delay & Cancellation

At times, there are such scenarios that often lead to unexpected flight delays and cancellations due to some severe and unavoidable circumstances. Specific issues like technical glitches, government policy, or natural calamities are responsible for flight delays and cancellations. In such a case, you can expect compensation of about $725 from Aeromexico Airlines for the inconvenience. Here are some additional information for you to go through, so read and have a look:

1. For flight delays of more than 3 hours, and the flying distance between the destinations is 1500 kilometers, then you will get a recompense of $300. 
2. If the flying distance is between 1500 kilometers and 3000 kilometers, then the compensation would be around $485 and for more than 3000 kilometers you will receive $735. 

Final Words

Hence, this was all in the preceding comprehension about the Aeromexico Airlines cancellation policy. No doubt, these cancellation guidelines are drafted to provide a seamless travel experience to passengers. In addition to the flexibility, it even defends the airline’s interest. Hope that all your doubts regarding the flight reservation and cancellations have vanished. Yet if you have any queries, then you must connect with the Aeromexico Airlines staff, and they will help you out for sure. So, keep traveling and keep enjoying your flight, Bon Voyages! 

Some Common Questions and Answers